SERVICEWARE Knowledge

Classe 9 — Tecnologia

Data processing programs; machine readable data carriers; computers, including networked, electric communications terminals and connection apparatus; computer hardware, firmware and software for databases or Internet devices; computer programs, program systems, and program libraries recorded on data carriers, data and databases.;

Classe 16 — Outros setores

Paper; cardboard; software documentation in paper form; packaging for data carriers made of cardboard cartons; printed matter; books; year books; publications; magazines [periodicals]; informational letters; newspapers; periodicals; journals; catalogues; manuals [handbooks]; cards; pamphlets; leaflets; posters; stationery; tags and labels of paper and cardboard; office requisites, except furniture; drawing and painting materials, equipment and instruments; writing instruments; instructional and teaching material (except apparatus); book covers; bookmarkers; printing sets; graphic prints; photographs [printed]; prints; pictures; calendars; ink pens; pencils; paper identification tags; notepads; rubber erasers; stickers [stationery]; transfers [decalcomanias]; parts and fittings relating to the aforesaid.;

Classe 35 — Comércio e serviços

Activities of a full-service advertising agency, namely advertising and arranging of advertising, in particular development of advertising concepts; business consultancy services in relation to corporate identity, business consultancy and advisory services; providing advertising information relating to business by means of advertising seminars and conferences; business management, including business organisation consultancy, professional business consultancy, in particular in the field of information technology and other computer-related technologies; organisation of exhibitions for commercial and advertising purposes; recruiting of artists (graphic artists, designers) by companies; compiling of technical documentation, in particular operating, maintenance and training instructions for others.;

Classe 38 — Outros setores

Transmission of data from a knowledge or document management system via the Internet; provision of internet access services.;

Classe 41 — Educação

Tuition/training, in particular conducting training courses for the in-house use of rationalisation solutions and program applications; providing information in matters relating to training and further training; publication of books, magazines, journals, periodicals, reports, handbooks and texts (other than advertising texts); multimedia publishing relating to computer game software; presentation, editing and production of recordings, sound, image, audio-visual recordings, multimedia recordings and electronic recordings; electronic publishing; publication of multimedia material online relating to books, magazines, journals, software, games, music, and electronic publications; organizing and arranging conferences, seminars and symposia; staff training; organising exhibitions for cultural or educational purposes; rental of works of art.;

Classe 42 — Software e TI

Advisory services relating to industrial engineering, interior design consultancy, and development of design concepts and design services in relation to works of art at company premises; graphic design, fine art design or design, namely design of company signs and design services related to transformation of existing company signs; technological consultancy relating to data processing systems; consultancy relating to the design of data processing system software; development, creating, further development and maintenance (improving and updating) of computer programs; technical consultancy in communications technology; Internet services, namely maintaining of an information management system via the Internet; technical consultancy for business relating to software and hardware application; technical consultancy, in particular relating to software and hardware application, for business management assistance; providing temporary use of non-downloadable computer software programs on the Internet.;