MONDAY

Classe 9 — Tecnologia

Computer software, namely, a full line of downloadable computer software and recorded computer software platform for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, knowledge management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safety management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; downloadable computer software for scanning, displaying, processing, measuring and output of data on computer networks, on the internet and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; computer software that provides web-based access to applications and services through a web operating system or portal interface; computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; downloadable software using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI).;

Classe 38 — Outros setores

Telecommunication and electronic communication services for work collaboration and work management, service management, customer support management and work collaboration; providing access to online non-downloadable software for real-time database synchronization, interaction, telephone integration, voice, audio, visual images, video, data and multimedia content by telecommunication; electronic transmission of data and digital content; provision of email communication services, including mass email communications, distribution of customer satisfaction surveys, and social media integration for service purposes ; telecommunication services for the provision of voice calls, screen shares and live chat, and the provision of multichannel support for customer service; providing voice chat services; telecommunication services for the provision of an artificial intelligent personal digital assistant service; telecommunication services for the provision of an artificial intelligent agent; telecommunication services for the provision of artificial intelligent personal digital assistant services personalized for an enterprise.;

Classe 42 — Software e TI

Providing temporary use of a full line of non-downloadable software, Software as a Service (SaaS) services and Platform as a Service (PaaS) services for work collaboration and work management, work optimization, data storage, data sharing, data management, data aggregation, and data visualization, business productivity, business administration and management, enterprise resource planning, employee efficiency, finance, accounting, and payroll management, marketing, customer relations management, customer service, information technology management, ecommerce, content management, human resources and workforce management, inventory and resource management, hospitality, training and courses management, online project management, managing communications and data exchange between computers and electronic devices, customer support management, incident management, service level agreement (SLA) configuration and management, customer service management, help desk, and customer support, document management, calendaring and scheduling, work collaboration and work management using artificial intelligence technology, artificial intelligence (AI) chatbots in the field of work collaboration and work management, electronic spreadsheets, predictive analytics, app software marketplace, integration with third-party software, health and safely management, logistics and transportation management, software and applications development, software development tools, conducting, planning and managing meetings, events, and presentations, contract lifecycle management, emergency response management, form creation and management, collaborative whiteboards; providing temporary use of a non-downloadable software, Software as a Service (SaaS) services and Platform as a Service (PaaS) services for scanning, displaying, processing, measuring and output of data on computer networks, on the internet and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, machine learning, artificial intelligence and business intelligence; providing temporary use of a non-downloadable computer software that provides web-based access to applications and services through a web operating system or portal interface; providing temporary use of a non-downloadable computer software for database management, data storage and backup, virtualization, networking, collaboration, remote access, remote support, cloud computing, data sharing, data security, access, transmission of voice, data, images, audio, video, multimedia and information, virtual computer systems and virtual computer environments through cloud computing, creating searchable databases of information and data; providing temporary use of a non-downloadable software, Software as a Service (SaaS) services and Platform as a Service (PaaS) services using artificial intelligence technology to provide real-time customer service assistance using machine learning guided process and automatic content generation; providing temporary use of a non-downloadable software in the field of compilation, tracking, indexing, management, analysis and display of business, data and key performance indicators (KPI).;